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Privacy Policy

Who we are

This privacy policy involves Shenzhen Xianghehua Supply Chain Management Co., Ltd. and its own brand, Kim Yuan. We promises to protect the privacy of personal information. Thank you for your attention to our website. Your privacy is very important, and we will only collect, use or disclose personal information to the extent permitted by relevant laws and this Privacy Policy. Before doing so, we would like you to know about our collection of website visitor information and how we handle your personal data (information).

Our website address is:

What and why we collect personal data

The personal data (information) we may collect are:

1.1 The personal information you provide to us when you register an account or use our services, such as name or email address etc.

1.2 Domain name

1.3 IP address

1.4 Page visits, including the date of your visit, the number of visits and the duration

1.5 Operating system

1.6 Location information

Our access to your personal information is limited to the information you enter when you place an order (including but not limited to order requirements, customer contact information, etc.), and it is controlled within a controllable range. All customer information and order information will not be Shared or disseminated with third-party organizations (individuals).

We may use the information collected in the process of providing services to you for the following purposes:

1.1 To provide you with the services you use, and to maintain and improve these services;

1.2 For authentication, customer service, archival and backup purposes when we provide our services to ensure the security of our products and services to you;

1.3 To allow you to follow up with feedback and surveys about our products.



Information we collect from other sources

We may collect your information from other sources, such as websites and social media:

1.1 Technical information about the device you are using, such as IP address, geographic location, and operating system.

1.2 Information about your browsing behavior, such as the time you visit, the links you click, the pages you visit, how long you stay there, how many times you visit a page, etc.

We do not disclose any information

All information is stored on our servers or databases, and no one can access any or all of our customers’ personal information without authorization and your consent. We will not disclose your personal information, order information and contact information.

Children’s Online Privacy Policy

We comply with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any data from children under the age of thirteen. Our website, products and services are only available to customers over the age of thirteen.

How we keep your information safe

1.1 We will use various security technical means to prevent the loss and improper use of information. For example, in some services, we will use encryption technology to protect the personal information you provide.

1.2 We will take industry-standard security protection measures and all reasonable and feasible measures to ensure the security of your personal information.

1.3 Although reasonable and effective measures have been taken and the standards stipulated by relevant laws have been complied with, please understand that due to technical limitations and various malicious means that may exist, it is difficult to ensure 100% information security.

Our disclosure of your information

We will not disclose your personal information to third parties except in the following cases:

1.1 With your consent;

1.2 Where we are required or permitted by law to disclose, such as to law enforcement;

1.3 Third parties designated by us need to obtain personal information held by us in order to provide services (in which case we require those third parties to keep personal information confidential and will not use or disclose it for any purpose other than improving those services Personal information). Third parties to whom we may transfer information include buyers, service providers and others who support our business and assist in the management of certain activities on our behalf, etc.